Duetta by MDO
Real-time voice translation for existing phone systems.
Duetta helps businesses support multilingual callers without asking customers or staff to install an app, learn a portal, or change the way they place a call.
Product facts
- Category
- Business phone translation software
- Primary users
- UCaaS providers, VoIP resellers, customer service teams, field teams
- Contact
- duetta@mdo.net
Built for normal phone behavior: call, talk, translate, continue.
Translation stays behind the scenes.
Duetta is designed for phone systems that can place or receive standard calls. The goal is to add language access without forcing a new customer behavior.
- 01
Caller uses the same business number
- 02
Duetta listens, translates, and re-voices in real time
- 03
Staff and caller stay in a normal phone conversation
- 04
Partners keep their existing phone-system relationship
Compatibility
Best fit for standard call flows where routing, call quality, and escalation expectations can be tested before rollout.
Partner model
Built for qualified UCaaS providers and VoIP partners that want to add multilingual support without new infrastructure.
Setup
MDO helps confirm the call path, language needs, testing process, and support model before production use.
Supported languages
English, Spanish, French, German, Portuguese, Chinese, Japanese, Hindi, Italian, Korean, Dutch, Polish, Russian, Swedish, and Turkish.
Support availability may vary by language pair, call quality, and deployment model.