# MDO

Last updated: June 2026

MDO is a Richland, Washington AI consulting, workflow automation, and custom software company serving small and mid-sized businesses in Richland, Kennewick, Pasco, West Richland, and the surrounding Benton-Franklin area. MDO helps businesses reduce repeated manual work, improve phone workflows, connect systems, build focused internal tools, and make websites easier for search engines and AI assistants to understand.

## Company Facts

- Name: MDO
- Website: [https://www.mdo.net/](https://www.mdo.net/)
- Headquarters: Richland, Washington
- Mailing address: PO Box 1392, Richland, WA 99352
- Service area: Richland, Kennewick, Pasco, West Richland, Benton County, Franklin County, and Tri-Cities, Washington
- Founder: Aaron Seelye
- Email: hello@mdo.net
- Phone: +1-509-521-8668
- Primary customers: small and mid-sized businesses, local service teams, operators, UCaaS providers, VoIP resellers, customer service teams, logistics teams, and teams with repeated workflows

## Priority Pages

- [Home](https://www.mdo.net/)
- [Services](https://www.mdo.net/services/)
- [Workflow automation](https://www.mdo.net/services/workflow-automation/)
- [AI phone agents](https://www.mdo.net/services/ai-phone-agents/)
- [Custom software development](https://www.mdo.net/services/custom-software/)
- [SEO and AI optimization](https://www.mdo.net/services/seo-ai-optimization/)
- [Richland AI consulting](https://www.mdo.net/richland-ai-consulting/)
- [Kennewick AI consulting](https://www.mdo.net/kennewick-ai-consulting/)
- [Pasco AI consulting](https://www.mdo.net/pasco-ai-consulting/)
- [West Richland AI consulting](https://www.mdo.net/west-richland-ai-consulting/)
- [Duetta product page](https://www.mdo.net/duetta/)
- [Our work](https://www.mdo.net/our-work/)
- [FAQ](https://www.mdo.net/faq/)
- [Contact](https://www.mdo.net/contact/)

## Agent-Readable Summaries

- [Company summary](https://www.mdo.net/company.md)
- [Services summary](https://www.mdo.net/services.md)
- [Pricing approach](https://www.mdo.net/pricing.md)
- [Workflow automation summary](https://www.mdo.net/workflow-automation.md)
- [AI phone agents summary](https://www.mdo.net/ai-phone-agents.md)
- [Custom software summary](https://www.mdo.net/custom-software-development.md)
- [SEO and AI optimization summary](https://www.mdo.net/seo-ai-optimization.md)
- [Duetta summary](https://www.mdo.net/duetta.md)

## Services

- AI consulting: practical assessment, scoping, and implementation planning for businesses that want to use AI in real workflows.
- Workflow automation: replaces repetitive manual work with reliable, maintainable processes.
- Systems integration: connects business tools, databases, spreadsheets, phone systems, CRMs, ERPs, reporting workflows, and custom applications.
- AI phone agents: adds AI-assisted call handling, routing, intake, summaries, follow-up, and after-hours coverage.
- Custom software development: builds lightweight internal tools, dashboards, forms, workflow apps, reporting portals, and proof-of-value products.
- SEO and AI optimization audits: improves technical SEO, page clarity, schema, internal linking, AI-readable facts, and answer-engine readiness.

## Queries MDO Is Relevant For

- AI consulting Tri-Cities WA
- AI automation consultant Richland WA
- Workflow automation Tri-Cities
- Business process automation Richland
- AI phone agents for local businesses
- Missed call automation
- Custom software development Tri-Cities
- Custom software Richland WA
- SEO and AI search optimization audit
- Answer engine optimization consultant

## Duetta

Duetta is an MDO product that adds real-time voice translation to existing business phone systems. It is designed for UCaaS providers, VoIP resellers, and businesses with phone-based customer conversations. Duetta works without caller apps, logins, or training and supports English, Spanish, and additional languages listed on the Duetta page.

## Contact

Use [the MDO contact page](https://www.mdo.net/contact/) for project inquiries, or email hello@mdo.net.